Are you considering CyberGhost or Avira Phantom VPN as your provider? If so, you might be trying to weigh each up against the other. Well, today is your lucky day as we have done the difficult part for you. We put both providers up against each other and here are the results. Which one comes out ahead? Continue reading to find out.
We have looked into everything you could want out of a provider including ease of use, apps, streaming, censorship, security and more. At the end of each round, we have chosen a winner in that round before finally going on to reveal the ultimate winner of our comparison.
The applications and ease of use
The first round is the device compatibility round, so how does CyberGhost measure up and what is offered?
The provider does offer apps and support for a wide range of devices, you will be hard pressed to find a device not covered.
There is easy to install apps for a wide range of devices, including Windows PC, MacOS, iOS and Android.
If there isn’t an app for your particular device you can manually install it using OpenVPN. Alternatively, it can be installed on a router to protect such as games consoles, Apple TV, Roku and other devices.
There is even an extension for Chrome and Firefox web browsers, plus up to 7 devices simultaneously.
So, when it comes to compatibility and devices what does the provider offer? Let’s take a look.
You can expect apps for the standard devices including Windows PC, MacOS, Android and iOS.
However, if you want to cover your games console, SmartTV, AppleTV or Roku you are out of luck.
Avira Phantom does not support routers. This means you cannot use the plan on all devices that connect through the router. Another downfall is that it does not support many browsers, only Chrome.
You can however use it on an unlimited number of devices, which is extremely good.
The first round battle between CyberGhost vs Avira Phantom VPN goes to the former as the provider covers a wider range of devices through routers and OpenVPN.
CyberGhost or Avira Phantom VPN: which one is the fastest?
This is not the fastest Virtual Private Network out there; however, it is not the slowest either.
During testing, we enjoyed good speeds from the provider. You can see our results in the screenshots below.
Without VPN (we were located in London) :
EU Server (Paris) :
US Server (New York) :
Asia Server (Hong Kong) :
Speed is going to depend on many things, including your normal Internet speed, number of people using the server and how far the server is from you.
Overall, the speeds were good and are more than fast enough to stream in HD without issue or download.
If the battle had been some months ago it would not have been much of a fight.
However, speed has now improved somewhat, thankfully. Check our screenshots below to see the speeds we achieved.
Without VPN (we were located in London) :
EU Server (Paris) :
US Server (New York) :
Asia Server (Hong Kong) :
You do get faster speeds now but only when connecting to a server close to you. Try one at a distance and it is a lot slower so the provider has some more improvements to make.
On saying this we managed to stream and download without too much of an issue, just don’t expect it to be blazing-fast.
CyberGhost takes the win in the speed round of our CyberGhost or Avira Phantom VPN battle with faster speeds even when connecting to a server further away from our actual location.
Streaming: which one should you choose?
CyberGhost put a great deal of focus into streaming, with servers than can unblock and stream Netflix in any country.
We had no trouble in connecting to US Netflix using a server from the country. Another streaming service it is able to unblock easily is BBC iPlayer by connecting to a server in the UK.
We also put it to the test to unblock HBO Now, Amazon Prime Video, Sky and other streaming services and it did not let us down.
This makes it one of the best if you want to unblock Netflix.
Next was the turn of Avira Phantom VPN to go up against US Netflix but the results were not good as it failed.
It could not unblock and stream US Netflix, UK or any other one we tried.
We were not holding out much hope that it would be able to unblock BBC iPlayer and we were correct, it could not. The provider did manage to give us access to Hulu but this is all. It failed to do the same with HBO, Amazon Prime and others.
If you are looking for a provider for streaming, Avira Phantom is definitely not THE good option.
There is a clear winner in the streaming round and this is CyberGhost as it can unblock US Netflix, BBC iPlayer and many more streaming platforms.
Torrenting: CyberGhost or Avira Phantom VPN?
The provider makes it know from the start that it supports torrenting.
When you open the dashboard there is a section blatantly stating you can torrent anonymously. All you have to do is click on the button to connect to a server specifically for torrenting.
It is worth noting that you cannot torrent using all servers. However, with a one-click button you don’t have to worry.
If you like to torrent you will be pleased to hear the provider offers a Kill Swith, stopping internet traffic if the connection stops.
Avira does not state on the website that you can torrent with its VPN service.
However, the question was posed to the provider and they said you can use their servers to torrent anonymously. You do have to consider the fact it is located in Germany, a country with strict copyright laws.
With the above in mind we cannot recommend you use the provider if you torrent on a daily basis. Avira does offer a Kill Switch to stop the internet connection dead if the server connection should break.
Sadly, this provider does not have what it takes so look elesewhere. Once again..!
With CyberGhost offering a one-click solution for protection if you want to torrent anonymously it has to take this round by miles.
China is one of the strictest countries for censorship so can CyberGhost bypass blocks?
Sadly, during testing we found that it could not bypass the Great Firewall so you cannot use it to overcome restrictions in China. However, it is not alone as very few VPNs work in the country.
There is better news if you want to bypass censorship in workplaces, schools or colleges.
So, how does it stand up to the Great Firewall of China? Is it able to bypass restrictions?
The provider falls among those who cannot overcome the censorship of China along with other countries known for having high censorship. These include such as Iran and Turkey.
If you want to beat censorship in your college, workplace or school, it’s not the best either… unfortunately.
With neither of the providers being able to bypass censorship in China or other countries with strict laws, we have to call this round of CyberGhost vs Avira Phantom VPN a draw.
Security: which one is the safest?
CyberGhost offers a great deal by way of security. The company is located in Romania, away from the intelligence agencies.
As the provider is not under their eye it means it cannot be asked to share information with other countries part of the agreement if asked.
It has a clear no-logs policy in place and it states it does not store how users use the service. AES-256 bit encryption is offered with OpenVPN, making it impossible for hackers and anyone else to read your information.
DNS leak protection is also offered to stop information going through your ISP.
Let’s take a look at the security measures of Avira Phantom VPN. Let’s say it does not get off to a good start being located in Germany.
Germany is one of the countries part of the Fourteen Eyes Alliance sharing data with other countries if asked and complies with law enforcement agencies.
The good news is that the provider does have a no log policy in place. It doesn’t track your IP address or activity.
256-bit encryption is used with RSA-2049 authentication and Perfect Forward Secrecy is used for additional security. Finally, there is DNS leak protection to stop leaks and the ISP finding out what your true location is.
In the security round of CyberGhost vs Avira Phantom VPN, the former is the clear winner as they are out of the eyes of the intelligence sharing agencies
Servers and countries coverage
CyberGhost offers a huge number of servers, more than 5,800 around the globe with more added on a continual basis.
It offers servers in over 100 locations and +90 countries. Generally, Africa is a continent that is bypassed but this one offers servers in South Africa and Kenya.
Servers are also offered in China, again a country that is usually bypassed. However, the provider does not cover Russia and Turkey. As expected, there are plenty of servers in the UK, USA.
There are also specialist servers dedicated for torrenting and streaming.
The provider is not able to keep up with its competitor in this round as it offers a very limited number of servers : just 40.
Avira has servers in only 20 countries so it comes nowhere close to its competitor. As expected being located in Germany, a large number of servers are located in that country.
Avira Phantom also covers the UK, Spain, France, Italy and other European countries. Brazil, Mexico, Singapore, The US and Australia are also covered, along with North America.
But it does not offer specialised servers for torrenting or streaming…
CyberGhost easily takes the win in the server round as it offers thousands of servers around the globe.
Client support: which one is the best?
The provider offers numerous support options with one of the best being the live chat feature with 24/7 support.
This means you should not have to wait more than a few minutes to get the help required as someone is always on hand.
CyberGhost also offers a huge range of support through the website via articles, tutorials and FAQs. There are also guides to help you overcome issues that may arise.
If you want our opinion, the customer support system is extremely difficult to beat.
Avira Phantom doesn’t offer such a wide variety of help and support and it lacks a live chat feature.
The only support offered is via phone and email, which means you are going to have to wait some time before getting a reply.
A support page is offered but this is extremely limited. There is a FAQs page, however these are not extensive. There is also a few guides available on the website. Want to find out more? Why not check out our complete review of its service.
In the CyberGhost vs Avira Phantom VPN support round of this comparison, the former wins thanks to the fast 24/7 live chat support offered along with many other options.
Pricing of CyberGhost and Avira Phantom VPN
The provider has a range of plans so there should be a pricing option for everyone.
The biggest savings are with the three-year plan, which is the equivalent of $2.75 per month paid at $99 every three years.
There is a two-year plan for $3.69 per month paid at $88.56 every two years. Of course, the 3-year is a better option. A one-year plan comes in at $5.99 per month payable at $71.88 every year.
Finally, there is a monthly-plan for $12.99 per month. To conclude, it is good to note that all long-term plans come with a 45-day money-back guarantee.
The provider offers a choice of three different pricing plans.
The plans are a little strange as two of them are aimed at all devices, while the third is only for iOS and Android. The annual plan is the equivalent of $5.17 per month and this is paid at $62.00 per year, saving you 37%.
A monthly plan is offered for $8 per month, which of course is billed each month.
There is a monthly plan for Android and iOS at $4.99 per month. Finally, the provider offers a 30-day money-back guarantee which is a bit less in comparison to what CyberGhost offers.
CyberGhost offers the biggest savings when taking out a plan over three years so in this round it comes out ahead by a large margin!
Conclusion : CyberGhost wins against Avira Phantom VPN
CyberGhost took the win in all rounds with Avira Phantom VPN only managing to draw with its competitor in one round.
The provider does take a great deal of beating and not many providers have what it takes to go up against the provider. It offers superb security, can stream Netflix and many other services while ensuring your safety during your online activities.
Alison has joined the team in the early stage because she wanted to share with us the experience she had while using VPNs over the last few years. As she’s travelled a lot, she tested many VPNs and wanted to share this with you. Alison cares about staying anonymous and not leaving any footprints on the internet. Therefore, you won’t have the chance to see her face ;).