The VPN allows users to browse the internet anonymously, overcome geo-restrictions and much more. It is a very popular choice of provider offering apps for a range of devices and browsers. However, if you have signed up with the VPN and changed your mind or found out you made the wrong choice, you might be wondering how to cancel Windscribe’s subscription and get a refund.
If so, you have come to the right place as we are going to show you how to cancel the subscription and how to request your money back. So, read on to find out.
The provider is located in Canada, offers strong all-round performance with 99.9% uptime, and provides access to hundreds of servers in more than 60 countries.
Along with this, it is able to overcome censorship even in China along with unblocking and streaming Netflix, Amazon Prime Video, Hulu, HBO and more.
It offers AES-256-bit encryption along with support for OpenVPN and more protocols. In addition, DNS leak protection is included.
The VPN does have a lot to offer and you might want to check out our full review. However, if you have signed up with Windscribe but are now having second thoughts you can end the subscription and be refunded and here is how.
Windscribe cancellation policy
The cancellation policy of the provider is not the best we have seen.
While many other VPNs give you a 30 to a 45-day money-back guarantee, with this provider you only get three days. Yes, you read it right, 3 days.
Three days is very mean, however, it does at least give you an option to change your mind and get a full refund. It is also important to note that you cannot use more than 10GB of data during the three days.
Perhaps, one of the main reasons the timeframe is short is that it does offer a free version. It thinks people will use the free version to get an idea of the service before deciding whether to purchase a plan or not.
A step-by-step guide to cancel Windscribe’s subscription
First, log in to your account on the website.
Second, type in your user name along with your password and hit the submit button.
On the dashboard of your account, there is a section called “Pro” with a button for you to claim a voucher.
Underneath it in smaller print is the “Cancel Subscription” link.
However, this is only visible in the event you have an automatic billing subscription active. If automatic billing is not enabled the provider does not charge you.
The cancellation process will begin and you should get an email from the provider telling you cancellation has been successful.
How do I request a refund from Windscribe?
After you have cancelled your subscription to Windscribe, you then have to ask for your money back and to do this you need to contact customer support.
To ask for your money-back, first, click on the customer support button at the bottom of the webpage and a chat box will open.
Then, tell the agent (It is a bot) you have cancelled the subscription and want your money back and they will do the rest.
Alternative choices of VPNs
After you cancel your subscription and obtain a refund from Windscribe, you might decide to check out alternative VPNs.
ExpressVPN is a leading provider offering superb speed and many thousands of servers globally. It is perfect for unblocking and streaming and it offers military-grade encryption
Also, NordVPN is a great choice offering thousands of fast servers around the globe and numerous more features.
Alison has joined the team in the early stage because she wanted to share with us the experience she had while using VPNs over the last few years. As she’s travelled a lot, she tested many VPNs and wanted to share this with you. Alison cares about staying anonymous and not leaving any footprints on the internet. Therefore, you won’t have the chance to see her face ;).